See where they are. Without making it weird.
Family Map shows where your loved ones last reported in, tells you when they got home safely, and warns the whole Circle if a phone battery is about to die. Optional, opt-in, off by default.
Your first month is on us, applied automatically. £4.99/month for the whole family after.
A calm picture, not a dashboard
Open the map, see your Circle as soft avatar markers at their last reported place. Tap any avatar for the detail. We deliberately say "last seen", not "tracking". Same data, different feel.
Last reported place
An avatar, a place name when the family is inside one of your saved geofences, and a soft halo when the report is fresh. Faded markers tell you when a position is more than half an hour old.
Saved places
Save Home, the GP and the gym. The map shows 'at the GP' instead of raw coordinates. Each member manages their own places; Coordinators can save Circle-wide places too.
Battery low alerts
If your loved one's phone drops below 10%, the family gets a single push so you can call before it dies. Debounced so it never spams as the battery wobbles around the threshold.
Same map, your screen of choice
The Family Map runs in any modern browser and on both the iPhone and Android apps. Realtime keeps every screen in sync within seconds.
Save the spots that matter
Drop a pin on your loved one's home, the GP surgery, the gym, the corner shop. Each saved place gets a friendly category icon and a small geofence radius (anywhere from 30 metres to a kilometre). When a family member's position falls inside one, the map says "at Home" instead of raw coordinates.
- 🏠Home
- 💼Work
- 🎓School
- 🏋️Gym
- 🩺Medical
- 🛍️Shops
- 🌳Park
- 👥A friend's
- 📍Other
Coordinators can also save Circle-wide places (typically the loved one's home or their surgery) so every family member sees the same anchors on the map.
Hear from us when it matters
A push notification when your loved one gets home safely. Another when they leave the GP. A one-off heads-up if their battery is about to die. Nothing more. We hold every notification to the test of "would a family member actually want this right now?" and skip everything else.
Arrival and departure
Push fires when a sharing member crosses one of your saved geofences. Five-minute hysteresis stops the front-door dance from spamming you.
Battery low
Single push when the battery first drops below threshold. Resets only when the phone has been recharged above 30%.
Last checked in
Tap a Check-in Member's avatar to see their last 'I'm well' tap. Green tick if today, amber if yesterday, red if longer.
Stale fade
Markers older than 30 minutes fade. We never disappear someone, a faded dot is more honest than a vanished person.
You control your own location, always
Family Map is off until both gates open: your Coordinator switches it on for the Circle, and you switch it on for yourself. Either gate closing turns sharing off. Both gates live next to each other in Settings.
You can choose whether to share your battery percentage, whether the family is alerted when your battery is low, and what battery threshold should trigger that alert. Every change is logged in your Circle's audit trail so the record is shared, never one-sided.
- ✓Toggle off and your data is deleted within seconds
- ✓Sharing is opt-in, recorded with a consent timestamp
- ✓Coordinators cannot share on your behalf
- ✓Per-user battery alert threshold (default 10%)
A simple screen for the person being asked to share
Check-in Members see one big "I'm well" button. That is the whole app for them, by design. Nothing has been added to that screen except a small, discreet sharing indicator in the corner.
Tapping the indicator opens a clear, full-screen toggle with one option: "Share my location". There is a single big "Done" button at the bottom so the user always knows how to get back to the I'm well button. No nested menus, no hidden settings, no accidental swipes that bury them in the wrong screen.
Built around what we hear from real families: an older relative who tapped something once and could not find their way back is the most common support ticket on family-care apps. We designed against it.
Every choice we made was about consent
Location of older parents, sometimes with reduced capacity, is high-risk processing under UK GDPR. We treat it that way. We have a Data Protection Impact Assessment on file before launch, our privacy policy has a dedicated location section, and the consent path on every device is clear, contextual and reversible.
Off by default
Off per Circle, off per user. Nothing flows unless a Coordinator turns it on for the Circle and the individual member chooses to share.
Consent is a timestamp
When you switch sharing on, the moment is recorded as your consent timestamp. We treat sharing as off until that record exists.
7-day retention
Latest position kept while sharing is on. Trail kept for seven days then automatically deleted. Anything older is a privacy liability with little benefit.
Off means gone
Toggling sharing off deletes your current position and trail across every Circle within seconds. Coordinators can also disable Family Map for the whole Circle, which clears everyone's data.
UK and EU only
Database hosted in Ireland. Compute in Dublin. No transfers outside the EEA. We have a Data Protection Impact Assessment on file.
No advertising, no third parties
Location data never leaves your Circle. We do not sell it, share it with brokers, or use it to advertise to you. Ever.
Read the full privacy policy, including the dedicated "Family Map and location data" section.
Drop a pin, name the place, done
The Places screen is the same on every device. Pick a category, click the map to drop a pin, drag to fine-tune, choose how big the geofence should be. Coordinators can save Circle-wide anchor points (your loved one's home, the GP). Everyone else manages their own.
Family Map vs the alternatives
Most families already have a pendant alarm tucked in a drawer and a busy WhatsApp group. Here is how the Family Map sits next to them.
| Feature | Getwello Family Map | Pendant alarm | WhatsApp group |
|---|---|---|---|
| Continuous monitoring | Last seen, opt-in | Pendant button only | None |
| Saved places (home, GP) | Yes, named with radius | No | No |
| Low-battery alert | Yes, one-off, debounced | No | No |
| One-tap off | Yes, deletes data | Hard to remove | Leave the group |
| Older-parent-friendly | Discreet pin, big I'm well button | Wearing a pendant 24/7 | Many menus, many chats |
| Where data lives | EU only (Ireland) | Varies by provider | Meta servers, global |
What families say after the map's been on.
Twelve real quotes, hover any to pause.
Before GetWello, our family WhatsApp was constant confusion about who'd seen Dad and when. Now everyone can see the plan instantly. It's removed so much stress.
Mum only has to press one button each morning, which means she actually uses it. The simplicity is what makes it brilliant.
The missed check-in alerts are gentle rather than alarming, which we really appreciate. It gives us peace of mind without making everything feel medical.
I live three hours away from my nan, and this app helps me feel connected without constantly worrying. I can quickly see she's checked in and who's visiting.
We tried shared calendars before, but nobody kept them updated. GetWello feels like it was designed specifically for families caring for older parents.
The best thing is that everyone finally shares the responsibility. It's no longer all falling on one sibling.
My dad is not good with technology at all, but he understood GetWello immediately. That says everything.
Such a thoughtful app. Calm design, no unnecessary noise, and genuinely useful for coordinating care as a family.
The coverage gap reminders have stopped those awkward moments where nobody realised Mum would be alone for three days.
£4.99 for the whole family is honestly a bargain considering how much mental load it removes.
You can tell this was built by people who understand real family dynamics, not just software.
We started using it after Dad's fall last year, and it's become part of our daily routine. Simple, reassuring, and easy for everyone.
Family Map FAQ
Do I have to share my location to use Getwello?↓
Can my loved one turn location sharing off any time?↓
How long do you keep my location data?↓
Where is my location data stored?↓
Does Family Map cost extra?↓
Does it work on Android?↓
Will my parent's phone battery drain?↓
Is this surveillance?↓
Already a customer? Here's how to use it.
Three short guides, plain English. Open them in a new tab while you set things up.
Turn on Family Map
The two-gate enable flow: Coordinator opens the door, each member chooses to share.
Read the guide →Add and manage Places
Save Home, Work, the GP and others so the map shows 'at the gym' instead of a pin.
Read the guide →Manage privacy
One-tap off, what we keep, who can see you, the audit trail and the legal basis.
Read the guide →Read more from Getwello
Pieces that often come up alongside Family Map.
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Quieter family. Calmer day.
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Your first month is on us, applied automatically at checkout