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Troubleshooting

My invite link doesn't work

Expired, used, or sent to the wrong address.

Invite links can stop working for three reasons:

  • Already used. If someone has accepted the invite, the link can't be used again. The page will tell you this clearly. The Coordinator can send a fresh invite if needed.
  • Expired. Invites are valid for 14 days. Past that, they expire. The Coordinator can resend it from the Circle page; that bumps the expiry forward.
  • Sent to a different email. Invites are tied to the email they were sent to. If you sign up with a different email, the system tells you it doesn't match. Either log in with the matching email, or ask the Coordinator to send a fresh invite to the email you'd prefer to use.

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