What each role can do

Coordinator

The main organiser. Can:

• Create and rename the Circle
• Invite, remove, and change the role of any member
• Configure check-in windows and missed-check-in timings
• Add, edit, and remove visits on the calendar
• View full history and analytics
• Manage billing and subscriptions
• Submit support tickets to Getwello

You can have more than one Coordinator. We recommend one or two — too many cooks.

Support Member

Family or friends helping. Can:

• See the latest check-in status for each Check-in Member
• Add, edit, and remove visits on the calendar
• Receive notifications about check-ins, visits, and gaps
• View history

They can't manage members, edit settings, or see billing.

Check-in Member

The person being looked after. Sees a deliberately simple screen with one big button. They can:

• Submit their daily check-in
• Adjust their accessibility preferences from Settings (large text, etc.)
• Update their own password

They cannot see the calendar, member list, history, or any other management features. By design.